Privacy Policy

1. Introduction

2. Visitor Information

3. What is a cookie?

4. Submitting personal information

5. Access to your personal information

6. Users 16 and under

7. How to find and control your cookies

8. How do you know which sites use cookies?

9. How to see your cookie code

10. List of Happyhorseproducts.com cookies

1. Introduction

This policy covers the Happy Horse Products use of personal information

that the HAPPYHORSE collects when you use Happyhorseproducts.com.

The policy also gives you information about cookies; HAPPYHORSE and

third parties' use of cookies; and how you may reject such cookies.

From time to time, you will be asked to submit personal information about

yourself (e.g. name and email address) in order to receive or use services

on our website. Such services include newsletters, competitions, live

chats, message boards and Happyhorseproducts.com membership.

By entering your details in the fields requested, you enable the

HAPPYHORSE and its service providers to provide you with the services

you select. Whenever you provide such personal information, we will treat

that information in accordance with this policy. When using your personal

information the HAPPYHORSE will act in accordance with current legislation

and aim to meet current Internet best practice.

2. Visitor Information

During the course of any visit to Happyhorseproducts.com, the pages you

see, along with a short text file called a 'cookie', are downloaded to your

computer. Many websites do this, because cookies enable website

publishers to do useful things like find out whether the computer (and

probably its user) has visited the website before. This is done on a repeat

visit by checking to see, and finding, the cookie left there on the last visit.

Information supplied by cookies can help us to provide you with a better

online user experience and assist us to analyse the profile of our visitors.

For example: if on a previous visit you went to our education pages, we

might find this out from your cookie and highlight educational information

on your second and subsequent visits.

Nielsen//Netratings and SageMetrics, two independent measurement and

research companies, gather non-personal information regarding the

visitors to our website on our behalf using cookies, log file data and code

which is embedded on our website. The HAPPYHORSE uses this type of

information, as with that obtained from other cookies used on the site, to

help it improve the services to its users. If you wish to reject

Nielsen//Netratings' cookie and SageMetrics' cookie, you can use the

process set out below in point 7. To Totally Opt-Out of Nielsen//Netratings

collecting any data regarding your interaction on

Happyhorseproducts.com, use the Opt-Out in their Privacy and Cookie

Policy at https://www.netratings.com/privacy.jsp?section=leg_scs. To

Totally Opt-Out of SageMetrics collecting any data regarding your

interaction on Happyhorseproducts.com, use the Opt-Out in their Privacy

Statements and Policies at https://www.sagemetrics.com/ popupdynamic.

asp?pagename=privacy_main.

3. What is a cookie?

A cookie is a small amount of data, which often includes an anonymous

unique identifier that is sent to your browser from a website's computer

and stored on your computer's hard drive. Each website can send its own

cookie to your browser if your browser's preferences allow it, but (to

protect your privacy) your browser only permits a web site to access the

cookies it has already sent to you, not the cookies sent to you by other

sites.

Many sites do this whenever a user visits their website in order to track

online traffic flows.

Cookies record information about your online preferences. Users have the

opportunity to set their computers to accept all cookies, to notify them

when a cookie is issued, or not to receive cookies at any time. The last of

these, of course, means that certain personalised services cannot then be

provided to that user and accordingly you may not be able to take full

advantage of all of the Happyhorseproducts.com features. Each browser

is different, so check the "Help" menu of your browser to learn how to

change your cookie preferences.

If you have set your computer to reject cookies you can still browse

Happyhorseproducts.com anonymously until such time as you wish to

cookies please visit https://www.aboutcookies.org.

4. Use and storage of your personal information

When you supply any personal information to Happyhorseproducts.com

(e.g. for competitions, Happyhorseproducts.com Community services or

Happyhorseproducts.com membership) we have legal obligations towards

you in the way we use those data. We must collect the information fairly,

that is, we must explain how we will use it (see the notices on particular

web pages that let you know why we are requesting the information) and

tell you if we want to pass the information on to anyone else.

In general, any information you provide to the HAPPYHORSE will only be

used within the HAPPYHORSE and by its agents and service providers.

Your information will be disclosed where we are obliged or permitted by

law. Also, if you post or send offensive, inappropriate or objectionable

content anywhere on or to Happyhorseproducts.com or otherwise engage

in any disruptive behaviour on Happyhorseproducts.com, the

HAPPYHORSE can use whatever information that is available to it about

you to stop such behaviour. This may involve informing relevant third

parties such as your employer, school e-mail/Internet provider and law

enforcement agencies about the content and your behaviour.

We will hold your personal information on our systems for as long as you

use the service you have requested, and remove it in the event that the

purpose has been met, or, in the case of Happyhorseproducts.com

membership you no longer wish to continue your registration as a

Happyhorseproducts.com member. For safety reasons, however, the

HAPPYHORSE may store messaging transcript data (including message

content, member names, times and dates) arising from the use of

Happyhorseproducts.com Community services such as Connector for a

period of six months. Where personal information is held for people who

are not yet registered but have taken part in other

Happyhorseproducts.com services (e.g. competitions), that information

will be held as long as is necessary to ensure that the service is run

smoothly. We will ensure that all personal information supplied is held

securely, in accordance with the Data Protection Act 1998.

If you are notified on a Happyhorseproducts.com site that your

information may be used to allow the HAPPYHORSE to contact you for

"service administration purposes", this means that the HAPPYHORSE may

contact you for a number of purposes related to the service you have

signed up for. For example, we may wish to provide you with password

reminders or notify you that the particular service has been suspended for

maintenance. We will not contact you for promotional purposes, such as

notifying you of improvements to the service or new services on

Happyhorseproducts.com unless you specifically agree to be contacted

for such purposes at the time you submit your information on the site, or

at a later time if you sign up specifically to receive such promotional

information.

5. Access to your personal information

You have the right to request a copy of the personal information the

HAPPYHORSE holds about you and to have any inaccuracies corrected.

(We charge £10 for information requests.)

Please address requests to the Data Protection Happy Horse Products 3 Fore

Street, Otterton Budleigh Salterton Exeter Devon, EX9 7HB (Email:

info@Happyhorseproducts.com).

6. Users 16 and under

If you are aged 16 or under, please get your parent/guardian's permission

beforehand whenever you provide personal information to the Happy

Horse Products website. Users without this consent are not allowed to

provide us with personal information.

7. How to find and control your cookies

If you're using Internet Explorer 6.0 or 7.0:

1. Choose Tools, then

2. Internet Options

3. Click the Privacy tab

4. Click on Custom Level

5. Click on the 'Advanced' button

6. Check the 'override automatic cookie handing' box and select Accept,

Block or Prompt for action as appropriate

If you're using Firefox 2.0:

1. Choose Tools, then

2. Options

3. Click the Privacy icon

If you're using Firefox 1.0 or 1.5:

1. Choose Tools, then

2. Options

3. Click the Privacy icon

4. Click the Cookies tab

If you're using Opera 8.0 or 9.0:

1. Choose Tools, then

2. Preferences

3. Advanced

4. Cookies

If you're using Opera 7.0:

1. Choose File, then

2. Preferences

3. Privacy

If you're using Netscape 6.0:

1. Choose Edit, then

2. Preferences

3. Click on Advanced

4. Click on Cookies

If you're using Internet Explorer 5.0 or 5.5:

1. Choose Tools, then

2. Internet Options

3. Click the Security tab

4. Click on Custom Level

5. Scroll down to the sixth option to see how cookies are handled by IE5 and

change to Accept, Disable, or Prompt for action as appropriate.

If you're using Internet Explorer 4.0:

1. Choose View, then

2. Internet Options

3. Click the Advanced tab

4. Scroll down to the yellow exclamation icon under Security and choose one

of the three options to regulate your use of cookies.

If you're using Internet Explorer 3.0:

1. Choose View, then

2. Options

3. Click on Advanced

4. Click on the button that says Warn before Accepting Cookies.

If you're using Netscape Communicator 4.0:

1. Choose Edit, then

2. Preferences

3. Click on Advanced

4. Set your options in the box that says Cookies.

8. How do you know which of the sites you've visited use cookies?

If you're using Internet Explorer 5.0, 6.0 or 7.0:

1. Choose Tools, then

2. Internet Options

3. Click the General tab

4. Click Settings

5. View Files

If you're using Firefox 2.0:

1. Choose Tools, then

2. Options

3. Click the Privacy icon

4. Show Cookies

If you're using Firefox 1.0 or 1.5:

1. Choose Tools, then

2. Options

3. Click the Privacy icon

4. Click the Cookies tab

5. View Cookies

If you're using Opera 8.0 or 9.0:

1. Choose Tools, then

2. Advanced

3. Cookies

If you're using Opera 7.0:

1. Choose File, then

2. Preferences

3. Privacy

4. Click on Manage Cookies

If you're using Netscape 6.0:

1. Choose Edit, then

2. Preferences

3. Click on Advanced

4. Click on Cookies

5. Click the View Cookies button

If you're using Internet Explorer 4.0:

1. Choose View, then

2. Internet Options

3. Under the tab General (the default tab) click

4. Settings

5. View Files.

If you're using Internet Explorer 3.0:

1. Choose View, then

2. Options

3. Advanced

4. View Files.

If you're using Netscape Communicator 4.0:

Netscape bundles all cookies into one file on your hard drive. You'll need

to find the file, which it calls Cookie.txt on Windows machines.

9. How to see your cookie code

Just click on a cookie to open it. You'll see a short string of text and

numbers. The numbers are your identification card, which can only be

seen by the server that gave you the cookie.

10. List of Happyhorseproducts.com cookies

This is a list of the main cookies that Happyhorseproducts.com sets, and

what each is used for:

Happy Horse-UID cookie

A unique identifier given to each computer to allow log analysis to

determine the number of unique users for various parts of

Happyhorseproducts.com. Data is only used in aggregate.

Happy Horse Mediaselector cookie

Used to store your user preferences for Audio-Video content from

Happyhorseproducts.com - format (Real player or Windows Media player)

and quality (narrowband or broadband).

Happy Horse Postcoder cookie

Used to store your user preferences for geographic specific content on

Happyhorseproducts.com - allows pages to present information for your

local area, primarily on the homepage, but also in other areas like

Happyhorseproducts.com/arts.

HAPPYHORSEWEACITY cookie

Used to store your user preferences for home city - allows the the weather

site to present information for your local area.

Happy Horse News Audience cookie

Used to store your user preferences for which edition (domestic UK or

International) of the HAPPYHORSE homepage, Radio, TV and Weather

homepages, News site and Sport site you wish to view when visiting

www.Happyhorseproducts.com.

Happy Horse News Audc Wght cookie

Used to record the degree of certainty of the domestic UK or International

edition preference ascribed to you. If you make an express preference

(see above) then we can be certain of which edition of the domestic UK or

International site to serve to you. If you do not express a preference we

will make a guess of varying degrees of certainty as to which edition of the

domestic UK or International site is most appropriate for you based on

your IP.

Happy Horse News Audc WghtUpd cookie

Used to keep track of when your HappyHorseNewsAudcWght cookie (if

any) was last updated. This ensures that, where we have guessed which

edition of the domestic UK or International site is most appropriate for

you, we continue to review our assumptions.

SSO2-UID cookie

Used to allow you to be automatically signed in to a

Happyhorseproducts.com service which you have previously registered

for.

HappyHorse-H2-User cookie

Used for user authentication for the Happyhorseproducts.com

messageboard system.

rmRpDetectReal cookie

Used to store a preference to prevent 'You don't have Real player installed

...' alerts coming up if you really don't want to install it and don't want to

be pestered with requests to do so.

*votename* cookie

Some voting systems on Happyhorseproducts.com may set a cookie to

discourage voters voting more than once. In each case the cookie's name

will reflect the vote in question.

Survey cookie - "Happy Horse survey"

Used to ensure that once you have taken a HAPPYHORSE survey, or said

that you don't want to be surveyed, that you are not offered the same

survey again.

Happy Horse Com Survey

Used to ensure that once you have taken a HAPPYHORSE survey, or said

that you don't want to be surveyed, that you are not offered the same

survey again. This cookie is used when there are two concurrent surveys

being run.

myway

Used to store your user preference for which colours to use (for example,

high contrast colour scheme) on Happyhorseproducts.com/accessibility.

HAPPYHORSE Live Stats Click

Used to capture the co-ordinates of clicks made on the HAPPYHORSE News

pages. The cookie expires after 8 seconds and the information is used to

inform editorial decisions about page layout and promotion.

HAPPYHORSE Home Opt

Used to store user preferences for customisable elements, where

available, on the Happyhorseproducts.com homepage.

HAPPYHORSENewsCustomisation

Used to store user preferences for customisable elements, where

available, within news.Happyhorseproducts.com.